Knowing Your Audience

Running head KNOWING YOUR AUDIENCE subtile Your reference Name BCOM/275 Teacher Knowing Your reference On August 5, 2010, a small copper mine located in Chile suffered a cave-in which left 33 workers pin down underground. With workers cosmos pin down 300 meters beneath ground with limited food, water, and oxygen, nobody knew for sure how long they would survive. After quartette days of world pin down, there was still no idea if both of the miners were even alive. Never before collect so m either workers survived being detain underground for so long (Yang, 2010).Fortunately, in this case, tears glowering to amazement as all 33 miners were located and rescued without either lives lost. Nobody really ever expects to encounter a situation wish well this until it happens. What does the employer tell the families of those who atomic number 18 trapped in the mine? What does the employer tell its employees? These be questions that m each people do not prepargon themselves fo r. These types of communications moldiness(prenominal) be handled delicately and with the reference in take heed. What argon some terms to dream up given the different roles and people in the ear lay down?This paper leave discuss some of the potential take of the families of the miners in receiving a centre nearly this casualty. It impart to a fault discuss the potential needs of the associations employees when receiving a pass dependable about this incident. Finally, this paper go forth ripple about what actions a person must take before and later on the put across is delivered to ensure that it was received as intended. As mentioned earlier, there ar some circumstances a person has to conceive when communicating with the families of the victims and employees in this way out because of the different roles and people in the audience.If the audience is not taken into consideration when conveying a subject, the communication could be lost, misunderstood, o r incomplete. This could leave the audience misinformed and angry. When communicating with the families, there should be a sense of empathy and sympathy direct toward them. Communication to the families should be prompt so that they do not baffle to hear about what happened to their loved ones on the word of honor. The families of the victims would probably resembling to go how this could have happened and what is being done to get them out.The families dont cut as much about mining as the employees do so they would probably like an explanation of what went wrong. These types of situations are tough because the comp both wants to livelihood the families informed, but sometimes the transmitter make outs as much about the incident as the families do. Communicating to the employees about the incident would be a myopic different. People that work in the mining field get it on about the dangers of cave-ins al admity. So there would be no need to go into distributor point abou t the incident. The communication should reiterate the importance of safety on-the-job.The communication should as well as let the employees know that everything possible is being done to rescue the trapped workers. Keeping in straits that the employees could have friends who are trapped, the communication should besides mention to employees that if they are not in the right state of mind to work, they should take time off for their own safety. Before a message of every kind is delivered to the audience it should be proof contract and double-checked for grammatical errors and misspelled words. The vector should overly find out if there are going to be any language barriers when communicating with the audience.If the method of communication is a auditory sensation call, it is a good idea to have a prewritten script to read off of to ensure that the communication is clear and concise. At the end of the message, the vector should ask the audience if they have any questions regar ding the message or the situation. This give make sure that the message was delivered clearly and accurately. Depending on the circumstances, a critical review communication may be made necessary to lionize the families and employees cutting-edge on the situation. Conclusion All communications must be designed with the audience in mind.The communication pass on vary, depending on the circumstances and needs of the audience. If the needs of the audience are not considered before conveying a message, there is a good chance the communication could be incomplete, inaccurate, or unsuitable for the audience. In a situation like what occurred in the Chilean mine collapse, extra care needs to be taken when gain out to the families of the victims. References Weik, J. (2010). Over 30 workers trapped after chilean mine collapse. Manuscript submitted for publication, Library, University of Phoenix, Phoenix, Arizona. Retrieved from http//web. ebscohost. com. ezproxy. apollolibrary. om/ehos t/ elaborate? sid=84e3b3de-0140- Yang, J. (2010). From collapse to rescue inside the chile mine. The Star, Retrieved from http//www. thestar. com/ intelligence agency/world/chile/article/873382 Communication 1 (Phone call to families of trapped miners) This is Mike Miller, operations supervisor at San Jose mine. One of our mines suffered a cave-in at present leaving 33 of our employees, including your husband, trapped underground for the time being. We have no information as to their physical condition or how long it ordain be before we can puddle them. We have everyone possible works on the situation and we are hoping to have them out very soon.I upright want to let you know that my prayers are with your family. If you have any questions at all dont hesitate to call. As soon as we hear anything you will be the first to know. Communication 2 (Memo to employees) To San Jose exploit Employees One of our mines suffered a cave-in nowadays leaving 33 of our employees trapped underg round. We are currently works on the situation and are doing everything we can to reach them. This situation should remind us how careful we need to be when we are working in the mines. As soon as we have any information on the situation we will let you know. Human ResourcesKnowing Your AudienceRunning head KNOWING YOUR AUDIENCE Knowing Your Audience Name BCOM/275 Teacher Knowing Your Audience On August 5, 2010, a small copper mine located in Chile suffered a cave-in which left 33 workers trapped underground. With workers being trapped 300 meters below ground with limited food, water, and oxygen, nobody knew for sure how long they would survive. After quaternity days of being trapped, there was still no idea if any of the miners were even alive. Never before have so many workers survived being trapped underground for so long (Yang, 2010).Fortunately, in this case, tears moody to amazement as all 33 miners were located and rescued without any lives lost. Nobody really ever expects to encounter a situation like this until it happens. What does the employer tell the families of those who are trapped in the mine? What does the employer tell its employees? These are questions that many people do not prepare themselves for. These types of communications must be handled delicately and with the audience in mind. What are some considerations to remember given the different roles and people in the audience?This paper will discuss some of the potential needs of the families of the miners in receiving a message about this incident. It will also discuss the potential needs of the familiaritys employees when receiving a message about this incident. Finally, this paper will babble out about what actions a person must take before and after the message is delivered to ensure that it was received as intended. As mentioned earlier, there are some considerations a person has to remember when communicating with the families of the victims and employees in this social functio n because of the different roles and people in the audience.If the audience is not taken into consideration when conveying a message, the communication could be lost, misunderstood, or incomplete. This could leave the audience misinformed and angry. When communicating with the families, there should be a sense of empathy and sympathy direct toward them. Communication to the families should be prompt so that they do not have to hear about what happened to their loved ones on the news. The families of the victims would probably like to know how this could have happened and what is being done to get them out.The families dont know as much about mining as the employees do so they would probably like an explanation of what went wrong. These types of situations are tough because the company wants to keep the families informed, but sometimes the transmitter knows as much about the incident as the families do. Communicating to the employees about the incident would be a teentsy different. People that work in the mining field know about the dangers of cave-ins already. So there would be no need to go into detail about the incident. The communication should reiterate the importance of safety on-the-job.The communication should also let the employees know that everything possible is being done to rescue the trapped workers. Keeping in mind that the employees could have friends who are trapped, the communication should also mention to employees that if they are not in the right state of mind to work, they should take time off for their own safety. Before a message of any kind is delivered to the audience it should be proofread and double-checked for grammatical errors and misspelled words. The sender should also find out if there are going to be any language barriers when communicating with the audience.If the method of communication is a hollo call, it is a good idea to have a prewritten script to read off of to ensure that the communication is clear and concise. At t he end of the message, the sender should ask the audience if they have any questions regarding the message or the situation. This will make sure that the message was delivered clearly and accurately. Depending on the circumstances, a carry through communication may be made necessary to keep the families and employees with-it on the situation. Conclusion All communications must be designed with the audience in mind.The communication will vary, depending on the circumstances and needs of the audience. If the needs of the audience are not considered before conveying a message, there is a good chance the communication could be incomplete, inaccurate, or unsuitable for the audience. In a situation like what occurred in the Chilean mine collapse, extra care needs to be taken when grasp out to the families of the victims. References Weik, J. (2010). Over 30 workers trapped after chilean mine collapse. Manuscript submitted for publication, Library, University of Phoenix, Phoenix, Arizona. Retrieved from http//web. ebscohost. com. ezproxy. apollolibrary. om/ehost/detail? sid=84e3b3de-0140- Yang, J. (2010). From collapse to rescue inside the chile mine. The Star, Retrieved from http//www. thestar. com/news/world/chile/article/873382 Communication 1 (Phone call to families of trapped miners) This is Mike Miller, operations supervisor at San Jose mine. One of our mines suffered a cave-in today leaving 33 of our employees, including your husband, trapped underground for the time being. We have no information as to their physical condition or how long it will be before we can reach them. We have everyone possible working on the situation and we are hoping to have them out very soon.I just want to let you know that my prayers are with your family. If you have any questions at all dont hesitate to call. As soon as we hear anything you will be the first to know. Communication 2 (Memo to employees) To San Jose tap Employees One of our mines suffered a cave-in today leaving 3 3 of our employees trapped underground. We are currently working on the situation and are doing everything we can to reach them. This situation should remind us how careful we need to be when we are working in the mines. As soon as we have any information on the situation we will let you know. Human Resources